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Privacy & Policy — Hardware Mart App

Privacy & Policy — Hardware Mart App

Welcome to the Hardware Mart App, owned and operated by GBS (“we,” “us,” or “our”). This Privacy & Policy explains how we collect, use, disclose, and protect your information when you use our App and related services. Your privacy and trust are important to us.

By accessing or using the App, you consent to the collection and use of your information as described in this Privacy & Policy.

1. Information We Collect

1.1 Business & Account Information

We may collect:

Company name

Business registration number

Contact person name

Business email address

Business phone number

Delivery and billing addresses

Username & password

1.2 Usage & App Data

We collect technical and usage data such as:

Date and time of access

Pages and features used

Device type and operating system

IP address

1.3 Transaction Information

When you use the App to place orders or access business services, we may collect:

Order history

Product preferences

Invoicing and payment data

Delivery instructions

1.4 Communication Data

Messages between you and GBS (such as support requests) may be stored.

2. How We Use Your Information

We use the data we collect for the following purposes:

To provide and operate the App:

Enable user accounts, order placement, tracking, and other core features.

To process transactions:

Manage orders, deliveries, payments, invoices, and order history.

To communicate with you:

Send important updates, confirmations, alerts, and support responses.

To improve our services:

Analyze usage to enhance performance and user experience.

For security and fraud prevention:

Protect against unauthorized use and ensure data integrity.

3. Legal Basis for Processing (Where Applicable)

Depending on your location and applicable law, we process your information based on business necessity, contractual requirements, legal compliance, or your consent.

4. How We Share Your Information

We may share your information with:

Service providers & partners:

Third parties that help operate the App (hosting, analytics, delivery partners)

Legal authorities:

If required by law, regulation, or legal process

Affiliates of GBS:

To operate and deliver services consistently

We do not sell your business data to unaffiliated third parties.

5. Security of Your Data

We implement organizational and technical safeguards to protect your data from unauthorized access, use, or loss. However, no app or online service can guarantee complete security — you play a role in protecting your account (e.g., keeping your password safe).

6. Cookies & Tracking Technologies

We may use cookies and similar technology for:

App usage tracking

Performance analytics

Customizing experience

You may control cookie preferences through your device or browser settings.

7. Your Rights & Choices

You may have the right to:

Access your personal and business data

Correct inaccurate information

Request deletion of data (subject to legal and business requirements)

Restrict or object to processing

To make a request, contact our support team or use features in the App designed for data management.

8. Data Retention

We retain data only as long as needed to fulfill the purposes described in this Privacy & Policy, comply with legal obligations, resolve disputes, and enforce agreements.

9. Third-Party Links

The App may include links to other services or partners. We are not responsible for the privacy practices of those sites.

10. Children’s Privacy

This App is for business users only and is not intended for children under the legal age required to enter business contracts. We do not knowingly collect information from minors.

11. Changes to This Policy

We may update this Privacy & Policy from time to time. We will notify you within the App or by email of significant changes.

The “Effective Date” above indicates when this Privacy & Policy was last updated.

12. Contact Us

If you have questions, requests, or concerns about this Privacy & Policy:

Website: https://www.gbs.com.mm/